CDP — Customer Data Platform
Team landing page for the CDP Squad (Qontak). This folder groups all H2 2026 initiatives owned by the CDP team.
Initiatives
Scope summarizes each PRD's scope_changes (affected engineering surfaces, controlled vocab: Backend · Frontend · Mobile · Infra · Data · Design · Docs · None).
| Initiative | Description | Scope |
|---|---|---|
team-owner-field-and-team-permission/ | Enable Team Owner Field & Team Permission in CDP | Backend · Frontend · Mobile · Design |
notes-mention-user/ | Mention User in CDP Notes | Backend · Frontend · Mobile · Design |
legacy-migration-crm-notes/ | Legacy Migration: CRM Contact Notes → CDP Notes | Backend · Data |
legacy-migration-crm-activity-logs/ | Legacy Migration: CRM Contact Activity Logs → CDP | Backend · Data |
export-customer-data/ | Export Customer Data with Layout | Backend · Frontend · Mobile · Design |
create-ticket-from-cdp/ | Create Ticket & Auto-Associate from CDP (Cross-Platform) | Backend · Frontend · Mobile · Design |
multi-bsuids-cdp-x-crm/ | Multi-BSUID Support — CDP × CRM Phone Sync | Backend |
customer-segmentation/ | Dynamic rule-based customer segmentation (basic attributes + cross-module use-case activities) | Backend · Frontend · Data · Design |
customer-event-based-engine-cebe/ | Event-driven unified customer data layer (CEBE) — Q3 core infra + CDP customer-data + Marketing (Broadcast & Ads) | Backend · Data · Infra · Docs |
pii-encryption/ | AES-256-GCM encryption for PII fields in contact-service with phased migration and blind-index search | Backend · Infra · Data |
Program Management
delivery/roadmap.md— CDP H2 2026 rolling roadmap