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Production rollout request and feature-flag enablement approval for branch customer field

Context​

Google Chat thread on 2026-07-09 requesting the production rollout of the bot response branch customer field feature, and circulating the feature-flag enablement document for team approval.

Notes​

  • Eko Aprianto, Jul 9, 11:28 AM — asked Agus Suparman: "Mas @Agus Suparman , could you please to rollout bot response branch customer field on production?" cc Hilmi Muktitama, Dimas Fauzi Hidayat, Tito Amanda.
  • Agus Suparman, Jul 9, 11:29 AM — replied; message content not captured in the supplied excerpt (Unconfirmed — likely an attachment or screenshot).
  • Agus Suparman, Jul 9, 1:33 PM — to Dimas Fauzi Hidayat, Tito Amanda, Puji Triwibowo, Eko Aprianto, Hilmi Muktitama: "Please help review the feature flag enablement document and approve it if you agree:" https://jurnal.atlassian.net/wiki/x/UgDv7gs
  • Agus Suparman, Jul 9, 3:38 PM — message content not captured in the supplied excerpt (Unconfirmed).
  • Eko Aprianto, Jul 9, 3:39 PM — "thank you mas @Agus Suparman".
  • Dimas Fauzi Hidayat, Jul 9, 3:39 PM — "Thanks mas".
  • Whether the feature-flag enablement document was formally approved, and whether the production rollout was completed on this date, is not stated in the thread — the closing thanks suggest the request was actioned but this is Unconfirmed.

Decisions / changes​

  • Production rollout of bot response branch customer field was requested and gated behind a feature-flag enablement document requiring team review/approval (Agus Suparman, 2026-07-09).

Follow-ups​

  • Confirm whether the feature-flag enablement document was approved and the production rollout completed on 2026-07-09 — confirmed 2026-07-27 by Hilmi Muktitama: Agus Suparman's 3:38 PM message was the rollout confirmation, and this thread is the authoritative rollout record.
  • Reconcile this rollout date with the initiative record — done 2026-07-27: the initiative README, dated status, and roadmap now record 2026-04-01 as planned GA and 2026-07-09 as the actual production enablement behind enable_branch_customer_field.