Qontak Action (AI Agent) — Status 2026-07-27

Delivery / Program Management — periodic status report. Source: DRI report of the GA rollout (capture note).

Summary

CRM Deals Custom Fields (child Epic BOT-4662) is General Availability as of 2026-07-27 — rolled out to all clients/users, no longer limited to a subset of accounts. The PRD moves to shipped (v1.5) and the README action-catalog row now reads Shipped/GA.

Health improves to on-track for this slice. progress_* stays 0 because the README effort_total_days baseline is still TBD (umbrella initiative, no aggregate sizing) — no percentage is computable; GA is recorded as a milestone, not a percentage.

Metrics

• Rollout: CRM Custom Fields at 100% of clients/users, effective 2026-07-27 (DRI-reported).
• BE (pass 9, unchanged): 3.0 of 5.0 breakdown man-days code-corroborated (BOT-4670 / BOT-4671 / BOT-4672); BOT-4668 Won't Fix (0.5 md descoped).
• Open from pass 9 (F-26, unchanged by GA): BOT-4669 and BOT-4673 remain board-Done with no commit trace in chatbot/chatbot-fe. GA does not close this finding — only a fresh sprint:reconcile recheck can. Owner: Eko Aprianto.
• Baseline gap (carried): README effort_total_days: TBD blocks progress_pct — DRI/PM to size the initiative (or the BOT-4662 slice).