Qontak | Chatbot & AI | Unified Agent Quality Scorecard — Phase 1: Scorecard Settings & Rubric Config
Template: NEW PRD v1.2 · Companion to PRD Section Reference v1.5 + Hierarchy v1.0
Qontak | Chatbot & AI | Unified Agent Quality Scorecard — Phase 2: AI Auto-Scoring & In-Room Scorecard
Template: PHASE PRD v1.2 · Companion to PRD Section Reference v1.5 + Hierarchy v1.0
Qontak | Chatbot & AI | Unified Agent Quality Scorecard — Phase 3: Unified Analytics Report
Template: PHASE PRD v1.2 · Companion to PRD Section Reference v1.5 + Hierarchy v1.0
Qontak | Chatbot & AI | Unified Agent Quality Scorecard — Phase 8: Multi-Agent Scoring & Selectable Scorecard
Template: PHASE PRD v1.2 · Companion to PRD Section Reference v1.5 + Hierarchy v1.0